QuickQ FAQ: route selection and connection help
Which devices support QuickQ VPN?
QuickQ offers Windows, macOS, Android, iOS, and Linux clients. Check current builds and system versions on the download page.
How do I choose and switch a route?
Sign in, select an available route, and connect. To change it, disconnect first and then select another route.
Can one account work across devices?
Install on compatible devices and use the same account. Simultaneous device limits and other entitlements follow the active plan.
Which route should I try first?
Confirm local internet first, then select an available route showing a normal status. Conditions differ by network and time, so no one route fits every device and use case.
Why does QuickQ stay on connecting?
Wait for a response. If it remains pending, disconnect, confirm regular websites open, and try another route. Fully quit and reopen the client if needed.
Why does performance change after connecting?
Pause downloads, cloud sync, and streams, stop other proxy tools, then compare another route. Retest at different times to separate local bandwidth from route conditions.
Why is only one app slow?
If other apps work normally, check that app's network settings, cache, and background updates. Reopen it and compare routes if needed.
Can a system proxy interfere?
Another VPN, proxy, or accelerator may compete for network settings. During diagnosis, leave only QuickQ running and test again.
How do I check my subscription?
Open the account area after signing in and verify status and expiry. After renewal, sign in again if the display has not refreshed.
Where should I get the installer?
Use this site's download page and switch to the correct platform. Avoid unknown or modified third-party installers.