1
Confirm basic internet
Open a website and verify Wi-Fi or mobile data works.
Check internet access, install and sign in, then select a route and connect. Disconnect before switching, using status to guide each step.
Open a website and verify Wi-Fi or mobile data works.
Choose the version matching your device on the download page.
Open QuickQ and continue to the route list.
Start with one currently showing a normal status.
Press connect and wait for the connected state.
If needed, disconnect and then select another route.
| Symptom | Check first | Then try |
|---|---|---|
| Sign-in fails | Check credentials and local internet | Restart the client and try again |
| Connection stays pending | Wait and avoid repeated clicks | Disconnect and choose another route |
| Only one app is slow | Check that app settings and cache | Switch routes and reopen the app |
Get the matching client, sign in, choose a route, and confirm connection status.